Egencia vs Concur: Egencia vs Concur Travel pricing, agent service and Concur Expense sync, plus where Navan fits

Most Egencia vs Concur comparisons were written by a third vendor who wants you to buy neither. They also mostly predate the change that matters: since April 2026 Egencia plugs natively into Concur Expense. For a lot of US companies that turns an either-or decision into a narrower one, and a cheaper one to get right.

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The short version

Is Egencia better than Concur?

For booking, many travelers find Egencia simpler, and it comes with Amex GBT agents behind it. For expense, SAP Concur is the stronger product and Egencia does not replace it. Since April 2026 Egencia syncs natively into Concur Expense, so most companies are really choosing which booking tool sits on top of Concur Expense. If you are not attached to Concur Expense at all and have fewer than 300 employees, price Navan before either.

Side by side

Egencia vs Concur Travel vs Navan, on the facts that decide it

Only what the vendors publish, plus one clearly labeled third-party benchmark where they publish nothing.

Swipe the table sideways to compare all columns.

	Egencia	SAP Concur Travel	Navan
Owner	Amex GBT, since 2 November 2021	SAP	Navan, Inc.
What you buy	Booking tool plus Amex GBT agent service in one contract	Booking tool; agent service usually from a separate TMC	Booking, expense and cards in one product, agents included
Published price	None. Priced mainly per booking. Vendr buyer data: most contracts $8,000 to $95,000 a year	None. Travel only comes in the custom-priced Premium plan; expense-only plans from $7 and $11 per report	$0 platform fee up to 300 employees; expense free for 5 users, then $15 per user a month
Concur Expense	Native sync since April 2026	Native, same suite	Not needed; replaces it
Best for	Concur Expense customers who want a simpler booking screen with agents attached	Large, configured Concur programs with complex international travel and an existing TMC	Companies under 300 staff ready to move expense and cards too

Perk, Engine, Booking.com for Business and Spotnana are compared the same way on our corporate booking tool page.

What changed

Does Egencia integrate with Concur?

Yes, and that is new. In October 2025 SAP Concur and Amex GBT announced a strategic alliance, and one of its commitments was integrating Concur Expense with Egencia. On 14 April 2026 Amex GBT launched the rebuilt Egencia with an AI booking assistant and a native Concur Expense integration. Bookings and receipts move into expense reports almost immediately, and Amex GBT describes it as the first non-SAP product with that depth of Concur integration.

Before that, a company that liked Egencia's booking experience but ran expenses in Concur had to live with a looser connection, and Concur's sales team had a strong argument for keeping travel in the suite. That argument is weaker now. If Concur Expense is working for you, you can evaluate the booking layer on its own merits: traveler experience, agent service and price per trip.

One consolidation note for anyone building a competitive shortlist. Amex GBT, which owns Egencia, also completed its acquisition of CWT on 2 September 2025. If your plan was to run Egencia against a CWT-serviced Concur Travel program, those two bids now come from the same company. Our guide to corporate travel management companies lists the genuinely independent agencies left.

What it costs

Egencia vs Concur pricing: comparing two quotes that use different meters

Neither vendor publishes a travel price, and they meter differently, which is why side-by-side quotes are so easy to misread. Concur Travel comes inside Concur's custom-priced Premium plan, and the agency that tickets and services your trips is typically a separate contract with its own transaction fees. Egencia bundles the booking tool and Amex GBT's agents and prices mainly per booking, with platform and service terms set in the quote.

The only fair comparison is cost per trip. Take last year's trip count from your card statement, then for each option add up everything you would pay in a year: licence or platform fee, per-booking fees split by online and agent-assisted bookings, change and cancellation fees, and the TMC contract if it is separate. Divide by trips. Ask each vendor to fill in the same table, in writing, with your volumes.

For calibration only: Vendr's buyer data puts most Egencia contracts between $8,000 and $95,000 a year, and its dataset of 111 negotiated Concur deals has a median around $9,859 a year across Concur products. Neither figure is a price you will be offered. Both are useful for telling whether a quote is in the normal range. Concur's published plan structure is broken down on our SAP Concur pricing page.

Timing matters as much as the number. Both vendors sign multi-year agreements, and a travel contract that auto-renews because nobody diarized the notice window costs you your only real leverage. If you are running two travel contracts plus a card agreement, keep them in proper contract management software with the notice dates flagged, and request the competing quote at least 90 days before the earlier renewal date.

The third option

Egencia vs Navan: which is better?

Navan is usually cheaper and faster to launch for US companies under 300 employees. Its booking tool has no platform fee at that size because suppliers fund it, and expense and cards come in the same product, so you replace Concur Expense rather than connect to it. Egencia is the better fit when you want to keep Concur Expense and its configuration, or you value Amex GBT's agent network and the new native sync more than one all-in-one platform.

The catch with Navan is that the free booking is subsidized by the rest of the relationship. Navan Expense is $15 per user a month after the first five, and its card controls work on Navan's own cards. We work through the thresholds in Navan pricing and put it head to head with Concur in Navan vs Concur.

How to decide

Which one should you buy?

Pick Concur Travel if you run a large, heavily configured Concur program, your travel is complex and international, and you already have a TMC you are happy with. Keeping the whole suite in one contract has real value at that scale.

Pick Egencia if you want to keep Concur Expense but your travelers dislike the booking experience, or you want agent service in the same contract as the tool. Since April 2026 you no longer give up the expense link to get it.

Pick Navan if you are under 300 employees, not attached to Concur Expense, and happy to move cards and expense onto one platform.

Whichever you choose, one gap remains. A booking tool approves trips one at a time and an expense system reconciles them after the fact. Neither tells the head of sales on the 10th that the department is on course to overshoot its travel budget by a third, and neither sees the hotel a traveler booked directly on the company card. That is the job SpendNotify does: it reads the card and bank feeds you already have, projects each team's spend against budget and sends a budget alert by email, SMS or Slack the day the trend turns. It does not book travel and works alongside all three.

Questions people actually ask

Egencia vs Concur questions

How much does Egencia cost?

Egencia publishes no price list. It is sold on contract by Amex GBT and priced mainly per booking, with platform and service terms set in the quote. Vendr's buyer data puts most Egencia contracts between $8,000 and $95,000 a year. Ask for the per-booking fee by booking type (online, agent-assisted, changes) in writing, because that is what scales with your travel.

How much does Concur Travel cost?

SAP Concur does not publish a Concur Travel price. On its US pricing page, Concur Travel is only included in the custom-priced Premium plan; the Base and Plus plans, from $7 and $11 per expense report, cover expense only. Most Concur Travel customers also pay a travel management company separately for agent service and ticketing.

Is Egencia owned by American Express?

Egencia is owned by American Express Global Business Travel (Amex GBT), which bought it from Expedia Group on 2 November 2021. Amex GBT is a separate public company that operates under a licence of the American Express brand; it is not the card issuer. If your question is really about expense software for an Amex card program, see Amex expense management.

Can I switch from Concur Travel to Egencia and keep Concur Expense?

Yes, and since the April 2026 Egencia release that is a supported, native setup rather than a workaround. Plan the cutover around your TMC contract and your traveler profiles: loyalty numbers, passport details and unused ticket credits have to move, and credits held with the old agency are the item most often lost in the switch.

Keep the booking tool. Watch the travel budget.

Whichever tool books the trips, SpendNotify tells each budget owner the day their team's travel spend trends past plan, read-only, on the cards you already have, for one flat monthly price.

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